How to pay society maintenance online and get your receipt

How do I pay my maintenance bill in the AKCS app?

Open the invoice raised against your flat, choose an amount, pick a payment method, and finish the payment on your community's gateway. The invoice moves to paid, and a PDF receipt becomes available.

1. Open the AKCS app and go to your payments. Invoices raised against your flat are listed with their invoice number, amount and due date.
2. Open the invoice you want to clear. Check the line items first. AKCS raises six kinds of invoice — maintenance, amenity, service, penalty, deposit and other — so read the heading before you pay.
3. Choose the amount. The full balance is filled in by default. You can enter a smaller amount if you want to pay in parts.
4. Choose a payment method. Your community runs one gateway — Razorpay, Cashfree or Easebuzz — chosen by your committee, so the exact set of options on screen is the set that gateway offers.
5. Finish the payment on the gateway screen. Approve the UPI collect request, or enter your card or net banking details there.
6. Wait to be returned to the app. Do not close the app while the gateway is confirming.
7. Download the receipt once the invoice shows as paid or partial.

Which payment methods does AKCS support?

Five online methods and three offline ones. Online methods you use yourself in the app. Offline methods are collected and recorded by your society office, not by you.

Offline collection is a first-class part of AKCS, not a workaround. A cash or cheque payment recorded by the office updates the same invoice and produces the same receipt as an online payment.

Can I pay part of my maintenance bill?

Yes. Partial payments are supported. Enter any amount up to the balance, and the invoice moves to the partial status with the remaining balance still shown against your flat.

Each part payment generates its own receipt. The invoice moves to paid only when the full amount is received. A partial payment does not stop the due date passing, so the invoice can still go overdue on the balance left.

What do the invoice statuses mean?

Eight statuses. Most residents only ever see sent, viewed, partial, paid and overdue.

Invoice numbers run as INV-{year}-{00001} — for example INV-2026-00042 — and restart each calendar year. Quote that number when you raise a query with the office.

How do I get my payment receipt?

Download it from the invoice. Receipts are PDFs generated on demand, so you can pull the same receipt again months later. They are numbered sequentially, which is what makes them usable as proof for income tax or for a landlord.

You do not need to save the file at the moment of payment. Nothing expires.

Why does my receipt say "NOT VALID"?

Because that payment was reversed. When a payment is reversed — a bounced cheque, a refund, or a gateway reversal — AKCS stamps the receipt "NOT VALID" instead of deleting it.

How many payment reminders will I get?

Four, on a fixed cadence. AKCS sends reminders three days before the due date, on the due date, three days after, and seven days after. Reminders go out once a day at 07:30 in your community's local time.

That is the whole cadence. AKCS does not send daily reminders indefinitely, and it does not send them at odd hours. Reminders arrive in the language set on your profile — English, Telugu, Hindi, Kannada, Tamil or Malayalam.

What happens if I do not pay on time?

That depends on what your committee has switched on. Late fees, amenity blocking and overdue limits are all off by default. Only the gate flag is on out of the box.

Flag at gate is the one that surprises people. It is on by default and shows a dues-pending note to security personnel at AKCS Gate. It does not stop your visitors entering — it is a note, not a barrier.

If an invoice looks wrong, ask the society office to check it before you pay. They can cancel and reissue an invoice; you cannot edit one from the app.